Getting People 2 Places - by Creative Copywriter Millie Fuller

At MRC Community Action, we know how important being able to access health and social services is. And yet, there are 1.4 million people aged 65 or over who have difficulty just getting to their local hospital.

Our People 2 Places service has been operating in North West Leicestershire for 30+ years. It has made a significant difference in the lives of those who rely on it.


Community Transport: What Is It?

Community transport is typically provided by a non-profit organisation. Its purpose is to help people who have difficulty accessing public transportation.

For older adults and those with disabilities, it’s a lifeline that helps promote equity and accessibility.


The Benefits of Community Transport

Meeting new people

Traveling is more than moving from one point to another. It's an opportunity to meet new people and socialise.

Introducing our aptly named 'Tea Shop Outings' service service. It picks people up from their doorstep, takes them to a local attraction, and brings them home. People have plenty of time to peruse shops or have an afternoon tea in a wonderful cafe. Plus, up to 12 passengers can join.


A low-cost transport option

It’s not just a stress-free way of getting around, it's also inexpensive. For those who depend on taxis, don't have a car, or don't drive, that's fantastic news. Often the service charge is just to cover the cost of fuel.


Bridging the transport gap

People who have difficulty getting around may not be able to use public transport. But there’s another option available - Volunteer Driver Service (Social Car Scheme).

Local volunteers use their cars to help transport people to health-related appointments. For example, appointments with doctors, opticians, chiropodists, and dentists.

This service is invaluable. It helps people get the care they need without having to worry about how they'll make their way there.


Supporting independence

Local facilities are important for everyone, especially older adults or those with disabilities. To address this, we offer a Shopping Bus, ('Dial-a-Ride'.)

We take pride in this service, which helps individuals regain their independence. The weekly bus takes people to essential shops, like Morrisons, Tescos, and Co-Op. Our accessible minibuses collect and drop passengers off at their doorstep. This gives them peace of mind and support.

We currently offer the Shopping Bus in Ashby, Ibstock, Whitwick, Thringstone, Ravenstone, Markfield, and Coalville throughout the week.



Community transport is a great help to people who can't access public transportation. It's also a way to socialise and meet new people. It's an inexpensive option. Thus, helping ease the financial constraints of paying for taxis.

Our current services include local days out, a weekly shopping bus to local supermarkets, minibus hire for community groups and volunteer driver service to health-related appointments.

If you'd like to find out more about community transport in Coalville, please call us on 01530 512456 or email or visit the community transport page here.


Millie told us ''I'm writing to you today as I came across your community transport service whilst conducting research for an article. This is something close to my heart - my late Grandmother had late-stage Alzheimer's and the minibus service was invaluable.''


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